Refund Policy

Try Before You Buy

StackSage offers a free trial so you can evaluate the product before committing to a paid subscription. We encourage all customers to use the trial to verify the tool meets their needs.

No Refunds

All purchases are final and non-refundable. Because a trial is available prior to purchase, we do not offer refunds on paid subscriptions or licenses once payment has been processed.

Cancellations

You may cancel your subscription at any time. Cancellations take effect at the end of your current billing period and you will retain access until that date. No partial-period refunds will be issued.

To cancel, use the Paddle customer portal link sent to your email after purchase, or contact us at [email protected] and we will cancel it for you promptly.

Exceptional Circumstances

If you believe there has been a billing error or a technical issue on our end, please contact us and we will review your case. We reserve the right to issue refunds at our sole discretion in exceptional circumstances.